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  1. Customer Care
  2. Billing
  3. Payment Queries

Payment Queries

  • I have paid my account - why have I received a message on my invoice stating that my account is overdue?
  • Why is my last payment not showing?
  • When is my account payment due?
  • I pay by continuous credit card - will I be charged a surcharge?
  • Is there a credit card payment surcharge when making a one-time account payment?
  • Can I pay more than one subscriber account at the same time?
  • Where do I send my remittances?
  • What different payment options do you have to purchase a subscription?
Customer Care