Billing

Credit Queries

• Why can I only see some of the credits from when I put my paper on a temporary stop?
• My account does not show any credits for when I've put my paper on hold or missed a delivery. When will these be applied?

Payment Queries

• I have paid my account - why have I received a message on my invoice stating that my account is overdue?
• Why is my last payment not showing?
• When is my account payment due?
• I pay by continuous credit card - will I be charged a surcharge?
• Is there a credit card payment surcharge when making a one-time account payment?
• Can I pay more than one subscriber account at the same time?

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