You can put your paper on-hold via your Stuff Account. If you are using this option for the first time, simply click the "Sign up" button (as shown below) and follow the instructions online to create your Stuff Account. You will need your Subscriber ID and Surname to register (your Subscriber ID is located on your invoice).
Simply visit accounts.stuff.co.nz and click on the "Newspaper self-service" tab to put a temporary stop on your paper.
If you are not able to do this online, you can call us 0800 339 000 and use our automated phone self-service system to put a temporary stop on your paper, or you can speak to someone from our Customer Care team.
Please note a 48-hours’ notice is required for any temporary stop requests. You will receive a credit or your subscription will be extended for the days you have put your newspaper on-hold.
Remember as part of your subscription, you also have access to thepost.co.nz, thepress.co.nz & waikatotimes.co.nz where you can access all of Stuff's digital publications including Sunday Star-Times and all regional publications. For Monday - Saturday subscribers, simply log in or register for a Stuff account and your unlimited access will automatically be granted.
You can also access the digital edition of your newspaper via our website PressReader.com. Please note the complimentary access is only for the day(s) you receive a Printed Edition of your publication.