Our terrain, climate and other factors out of our control sometimes mean late deliveries to some parts of our network.
Please contact our Customer Care team on 0800 339 000 before 9am Monday to Sunday and they will be able to let you know if we are running late or if your paper has been missed (you won’t be charged - you will receive a credit or an extension to your newspaper subscription).
You can also access the digital edition of your newspaper via our website PressReader.com. Please note the complimentary access is only for the day(s) you receive a Printed Edition of your publication.
Remember as part of your subscription, you also have access to thepost.co.nz, thepress.co.nz & waikatotimes.co.nz where you can access all of Stuff's digital publications including Sunday Star-Times and all regional publications. For Monday - Saturday subscribers, simply log in or register for a Stuff account and your unlimited access will automatically be granted.